Projectified Folgen

With omnichannel shopping on the rise, consumer behaviors are changing. This is paving the way for a tech-fueled reset in retail, spanning brick-and-mortar stores and ecommerce alike. We discuss this with: Saad Siddiqui, COO, Veeve, Seattle: Siddiqui shares what inspired his team to create a smart shopping cart, how customer and retailer feedback helped the team iteratively improve the cart’s functions and design, and how the team is handling implementation projects as operations scale up.Simon Molnar, founder and CEO, Flagship, Sydney: Molnar discusses why his team developed tech to give brick-and-mortar retailers real-time data on their products, how customers and in-store staff are responding to this tech in a pilot in Sydney, and why he believes teams should be looking to innovate both in-store and online.Key themes[01:03] How changing customer preferences are fueling innovation in retail[02:22] Taking a customer-centric approach to develop the Veeve smart cart [06:28] Using data, first-hand customer feedback for iterative improvements[10:34] How tech can bridge customers’ in-store and online experiences[12:42] A new way for brick-and-mortar retailers to get real-time data on products[15:22] Merging digital and in-store shopping in the Edit Collection pilot 

The climate crisis is impacting coastlines across the globe, with communities facing threats from rising sea levels and more frequent extreme weather events. In response, teams are launching projects to mitigate risks and build resilience. We discuss this with: Swarna Kazi, senior disaster risk management specialist, World Bank, Dhaka, Bangladesh, and Ignacio Urrutia, senior disaster risk management specialist, World Bank, Bangkok: Kazi and Urrutia discuss a project that aims to bolster sections of Bangladesh’s coastline, how considering risk at all stages of the project helps them create a cohesive strategy, and how the challenges they faced will influence their approaches to future coastal resilience projects.Catherine McCandless, climate change and environmental planning project manager, City of Boston Environment Department, Boston: McCandless talks about leading coastal resilience planning projects for two neighborhoods in Boston, how her team adapted community engagement during the pandemic, and how she and fellow project managers work together to manage not only multidisciplinary stakeholders but also team members.Key themes[01:19] Projects around the world aim to mitigate effects of climate change on coastlines[05:25] Stakeholder management: Using data and community input in project planning[09:26] Tackling a changing environment and futureproofing coastal resilience projects in Bangladesh[13:41] Planning coastal resilience efforts for Boston’s 47-mile shoreline[17:57] Adapting and digitizing community engagement during COVID-19[19:44] Managing multidisciplinary stakeholders and project team members

Over the last decade, governments across the globe have launched digital transformation projects, from digitizing services to revamping their online presence for better citizen engagement. We discuss this with:  Katrine Maria Krzeminski, program manager, Agency for Digital Government, Copenhagen: Krzeminski discusses her project to create personal pages for each citizen on the country’s public sector portal, how her team builds support from and collaborates with multiple government agencies on the multi-year effort, and how it’s empowering citizens with data and increasing government transparency. Yolanda Martínez, global project lead for the GovStack initiative, International Telecommunications Union, Geneva: Martínez discusses how e-government services are changing how citizens interact with their governments, the challenges governments face when digitizing services as well as how the GovStack initiative is helping countries worldwide accelerate their digital transformation efforts, thanks, in part to an open-source platform. Key themes[01:58] Empowering Denmark’s citizens with data [04:26] Collaborating with and building buy-in from government agencies [06:33] Tackling resourcing challenges, legacy systems when digitizing[11:05] How partners, potential users impact project decisions[14:18] Changing citizens’ experience through e-government services[16:49] Breaking down silos and creating replicable assets to accelerate digitization[19:31] How GovStack aids countries in developing digital government services[23:52] Advice to project leaders: Co-design a vision with partners and set clear priorities